Terms and Conditions
The following information is provided to assist your enjoyment of this property.
Noonyara Retreat is located on the lands of the Gadubanud people of the Maar Nation and is registered with 'Trust for Nature' as 'Land for Wildlife'. The owners are committed to living simply and regeneratively, with respect for the native flora and fauna of the property.
Noonyara Retreat Apollo Bay acknowledges and pays respect to the Traditional Owners and Elders, past and present, of the lands on which we operate. We acknowledge Aboriginal connection to cultural and creative practice for more than 65,000 years on the lands that we work on and extend our respect to First Nations people throughout the communities where we live and work. We acknowledge that sovereignty was never ceded.
The land is situated within the old Marengo Forest and is home to native bushland, waterways and diverse wildlife, including king parrots, kingfishers, kookaburras, echidnas, wallabies and koalas, as well as a diverse range of fungi.
An on-site walking trail is available for guests to enjoy, with a map provided inside the accommodation. The property boundary is marked by white posts, and guests are required to remain within the designated property boundary.
Only residents or guests of Noonyara Retreat arts residency, nature stays, workshops or events are allowed onsite. Pets, smoking and onsite open fires are prohibited.
Environmental & Safety Information
The region experiences high rainfall and strong winds, as well as periods of extreme heat and bushfire risk. Guests should take care when moving around the property and be aware of waterways, slippery surfaces, fungi, falling branches and native wildlife, including reptiles.
Guests are encouraged to check current weather, fire and emergency conditions before travelling and during their stay. The VicEmergency app or similar official emergency information services can provide useful updates for the region.
Residency, Retreats + Nature Stays
The accommodation sleeps 8 people in four bedrooms, each with an ensuite.
The bedrooms each have a super king bed which can be split into 2 king singles on request.
Standard check in hours are between 3pm and 7pm, with checkout by 11am.
The accommodation is supplied with filtered water via rainwater tanks and uses an on-site wastewater system.
The property is supplied with renewable electricity.
Waste is sorted into compost, landfill, and recycling in the house and studio.
There is an electric car charger (7kw) onsite for guest use.
Rates quoted are per stay per night, unless otherwise specified.
Rates are inclusive of linen, tea/coffee and incidentals and quoted in Australian dollars.
Where possible pantry goods are organic or biodynamic produce and supplied from local sources
such as the Southern Otway Food Coop.
Books and games are available for use in the accommodation.
Artwork is sourced from regional Australian artists, and listed in the Noonyara Retreat Art Book.
Yoga books and mats are available for use in the accommodation on request.
Any loss or damage beyond reasonable wear and tear must be paid for.
We can facilitate onsite classes and workshops.
Please contact noonyararetreat@gmail.com for enquiries/booking.
Events + Workshops
Events + Workshops are provided onsite and in the studio.
Attendees must comply with the studio rules and the terms and conditions of Noonyara Retreat.
Payment must be paid in full prior to attending events or workshops.
For workshops, the fees include materials and equipment required unless otherwise noted.
Additional materials post the workshop such as firings, clay and glaze, or other art materials are available at a cost.
Free on-site parking available.
Please wear closed-toe footwear and comfortable clothing that you are happy to get dirty in!
By booking an event/workshop, you are agreeing to our terms and conditions.
Any queries, please email us.
The studio can fire final ceramic pieces made by attendees. This excludes test and experimental pieces made during the class.
The studio is not responsible for breakages of attendees’ work during the production and firing process.
We will do our best to fire your ceramics within 1-3 weeks of the completion of your class.
We require you to collect all fired ceramic pieces within 2 weeks of receiving an email.
As we don’t have room to store pieces, your work may be disposed of if not collected within the timeframe.
Designs remain the intellectual property of Noonyara Retreat or the nominated workshop instructor.
These designs may not be resold or represented to be the property of the attendee.
The studio will take photos and video footage during events or workshops.
These photographs may be used as promotional material or across our social media channels or website
and may include your work, your hands or your face.
Please inform our staff if you do not consent to your image being taken or published.
Your private information will not be shared with a third party.
Cancellation and Refund Policy
Residency, Retreats + Nature Stays
You may cancel or reschedule your booking free of charge up until 14 days before your arrival date.
On written notice of your cancellation the full booking cost, less any admin or banking fees will be refunded by EFT to your requested bank account within 5 business days.
If your stay is cancelled within 13 days of your arrival date or there is a no show, a cancellation fee of 100% of the booking will be charged and no refund available.
Cancellations must be in writing from the person who booked and include bank account details for the refund.
Events + Workshops
You may cancel or reschedule your booking free of charge up until 14 days before your arrival date.
If you are participating in a stand-alone event or workshop and are unable to attend please advise as soon as possible.
You will need to notify us by email prior to the event/workshop:
-
To cancel - notify us a min. 7 days before or we will be unable to provide a refund and you forfeit the cost;
-
To reschedule - notify us a min. 4 days before the workshop to reschedule to a future time.
-
Always contact us to check your options.
Not attending an event or workshop and not communicating with us about it within the above notice periods
will result in the forfeit of your payment in full.
For a single event/workshop, you may request to transfer your booking into another name, for example, for a friend or family member to attend in your place.
Cancellation due
to unwell instructor
If the instructor is unable to teach due to illness or other reasonable personal circumstances, we will inform you
as soon as reasonably possible, and another instructor will be allocated or the workshop will be rescheduled.